Frequently Asked Questions

What does GLASS FIXER® Do?

GLASS FIXER® removes defects from any glass surface. Our clients include insurance companies, architects, general contractors, construction companies, property managers, shop owners, private individuals, and many more. Our unique GLASS FIXER® techniques restore damaged glass surfaces instead of replacing them, saving our clients up to 70% of the costs of installing a new glass panel. To ensure we are always near our customers and ready to respond quickly, our specially trained GLASS FIXER® technicians are active throughout New York and New Jersey.

What type of glass can be repaired/restored?

Scratch removal can be performed on tempered clear or regular clear glass, and on single-pane or double-pane windows.

Is GLASS FIXER® an "all around service"?

Yes. Our specialties include:

  • Removing glass scratches
  • Repairing graffiti and vandalism damage
  • Removing corrosion and limescale deposits on glass
  • Eliminating spark damages
  • Repairing chemical damage

Where does GLASS FIXER® get used?

Our technique can is used on all glass surfaces. For example, shop display windows, sliding glass doors, glass facades, glass separating walls, or glazing. We also restore trains, trams, and bus windows, shop display cases, and mirrors. We work in numerous varied locations, from private homes, banks and offices, industrial and commercial buildings, to hotels, ships, and construction sites, to public transport.

Does any Glass get removed while the process?

The acceptable tolerances for nominal glass thickness is set in standards and processing guidelines. For example, A4-sized sheet Part 2 specifies a tolerance of +/- 0.01 inches for float glass 0.3 inches thick. Since the typical depth of a glass scratch is between 0.07 inches and 0.1 inches, polishing the scratch away barely affects the panel's flatness.

Do any optical effects happen?

The GLASS FIXER® procedure rules out optical defects in the form of distortion. In order to prevent distortion, we use techniques such as a methodical transition from the ground surface to untreated areas. In general, our glass treatment is not visible or disruptive to a normal observer and conforms to construction industry guidelines for determining visual glass quality.